McKinsey on Business Technology

How Web 2.0 is changing the way we work
Web 2.0 technologies are changing the ways companies do business. But can these tools help them achieve their goals? An interview with MIT’s Andrew McAfee. Download

Data to dollars: Supporting top management with next-generation executive information systems
Chief information officers have a chance to expand their influence as the mediators between business requirements and IT capabilities. Download

Creating competitive advantage with IT architecture
Xie Qin, Shanghai Mobile’s CIO, explains how he used service-oriented architecture to create a smarter, more efficient system. Download

When to divest support services
Some companies can reduce the cost of support services, improve their quality, and raise cash to invest elsewhere. Here’s how to tell if your company is one of them. Download