McKinsey on Business Technology

Reshaping IT management for turbulent times
A new model for managing IT combines factory- style productivity to keep costs down with a more nimble, innovation-focused approach to adapt to rapid change.

Transforming public-sector IT: An interview with the World Bank’s CIO
Shelley Leibowitz left a top Wall Street CIO post for a chance to modernize IT at a global institution. She shares lessons learned from applying her private- sector experience.

The IT component in insurance industryperformance
Top companies in our survey grind down costs by consolidating IT and rationalizing processes. They’re growing faster as well.

The value in outsourcing legacy insurance products
Insurers that outsource the IT and administration of policies underwritten years ago can improve customer satisfaction, lower costs, and even reduce capital requirements.

Rethinking knowledge work: A strategic approach
The information needs of knowledge workers vary, depending on the job. The key to improving their productivity is applying technology in a more precise way.

Understanding the strategic value of IT in M&A
Many mergers don’t live up to expectations, because they stumble on the integration of technology and operations. But a well-planned strategy for IT integration can help mergers succeed.